Every game you play at 92pk — from poker to cricket betting — is protected by the same privacy standards described in this policy.
At 92pk we take your privacy seriously. This Privacy Policy explains exactly what personal information we collect when you use the platform, why we collect it, how we store it safely and what rights you have over your own data. We've written this in plain language — no legal jargon for the sake of it.
Six principles guide every data decision at 92pk. These aren't aspirational statements — they're the standards we build and audit against.
Every game you play at 92pk — from poker to cricket betting — is protected by the same privacy standards described in this policy.
92pk is an online betting and casino platform operating at 92pk.click, built specifically for Pakistani players. In the context of this Privacy Policy, "92pk," "we," "us" and "our" all refer to the operator of the 92pk platform. "You" and "your" refer to any individual who accesses the 92pk website, registers an account or uses any service provided through the platform.
92pk acts as the data controller for the personal information collected through this platform — meaning we determine the purposes and means of processing your personal data. If you have questions about this Privacy Policy or about how your data is handled, you can reach us at support@92pk.click at any time. We aim to respond to all privacy-related queries within 72 hours.
92pk collects personal data through several routes — information you provide directly during registration and use of the platform, information generated automatically as you interact with the platform, and in some cases, information received from third parties (such as identity verification providers and payment processors).
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity | Name, date of birth, CNIC number | Provided by you at registration / verification |
| Contact | Mobile number, email address | Provided by you at registration |
| Financial | Payment method details, transaction history | Provided by you; generated during transactions |
| Technical | IP address, device ID, browser | Collected automatically on access |
| Usage | Games played, bets placed, session data | Collected automatically during platform use |
| Communications | Support chat transcripts, emails | Provided by you when contacting support |
| Verification | ID document scans, selfie images | Provided by you on request |
92pk collects only the data necessary to deliver the platform's services safely and in compliance with applicable requirements.
92pk uses the personal information it collects for the following clearly defined purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
This is the primary purpose. Without your registration data, 92pk cannot create your account or give you access to betting, casino and other services. Without your payment information, we cannot process deposits or pay out your winnings. Without usage data, we cannot display your bet history or account balance accurately.
92pk is required to confirm that every player is at least 18 years old and that players are who they say they are. Identity verification also supports our obligations under anti-money-laundering requirements. Without verification, you would not be permitted to withdraw funds above certain thresholds.
Your payment method details and transaction history are used to process deposits, pay withdrawals and maintain accurate financial records. Payment data is shared with payment processors (Easypaisa, JazzCash, NayaPay, SadaPay, banking partners and card schemes) only to the extent necessary to complete each transaction.
When you contact 92pk via live chat or email, your communication and account information allows us to understand your query and resolve it efficiently. Support interactions are recorded to enable follow-up and for quality assurance.
Usage data helps 92pk understand which games and features you enjoy most, enabling us to surface relevant promotions, suggest appropriate game categories and improve the platform's layout and navigation based on real player behaviour. You can opt out of personalisation-based communications by contacting support.
Technical data (IP addresses, device identifiers, login timestamps) is used to detect unauthorised access, fraud, collusion, bonus abuse and other activity that violates 92pk's Terms and Conditions. This helps protect both 92pk and honest players.
92pk retains certain transaction and identity records to comply with anti-money-laundering obligations and to respond to lawful requests from regulatory or law enforcement authorities.
92pk processes your personal data on the following legal grounds, each of which applies to a different category of processing activity:
92pk does not sell your personal data. We share it only in the following limited and defined circumstances:
When you make a deposit or request a withdrawal, your payment details are shared with the relevant payment service provider (Easypaisa, JazzCash, NayaPay, SadaPay, participating banks for IBFT, or card scheme processors for Visa/Mastercard). These providers use your data solely to process the transaction and are bound by their own privacy obligations.
Where 92pk uses a third-party identity verification service to check CNIC authenticity or perform biometric matching, your identity document data and verification selfie are shared with that provider solely for the purpose of completing the verification check. Verification providers are contractually prohibited from using your data for any other purpose.
92pk uses anonymised and aggregated usage data with analytics tools to understand platform performance. No personally identifiable information is shared with analytics providers for advertising or profiling purposes.
92pk will disclose personal data to law enforcement, regulatory bodies or other authorities when required to do so by applicable law, court order or regulatory direction. We will notify you of any such disclosure where legally permitted to do so.
92pk retains your personal data for as long as your account remains active and for a defined period after account closure, as set out below:
Once a retention period expires, 92pk deletes or fully anonymises the relevant data in accordance with our internal data management procedures. Where a legal hold applies (for example, in connection with ongoing regulatory proceedings), data may be retained beyond the standard retention period until the hold is lifted.
92pk's VIP players and regular accounts are covered by the same privacy protections — your data is handled consistently regardless of account tier.
92pk implements a layered set of technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These include:
As a 92pk player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@92pk.click with the subject line "Privacy Request" and we will respond within 72 hours.
92pk is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. All new 92pk accounts require a date of birth confirming the applicant is 18 or over, and identity verification is used to confirm this for accounts where age cannot be reliably determined from the information provided at registration.
If 92pk discovers that an account has been registered by someone under 18, the account will be closed immediately, all bets placed will be voided and any deposited funds will be returned to the payment source. If you believe a minor has registered on 92pk, please contact support@92pk.click immediately so we can investigate and take appropriate action.
92pk may update this Privacy Policy from time to time as the platform evolves or as applicable legal requirements change. When material updates are made, registered players will be notified by email to their registered address and/or by an in-platform notification at their next login. The updated policy will always display the revised "Last Updated" date at the top of this page.
Continued use of the 92pk platform after the effective date of any updated Privacy Policy constitutes acceptance of the updated terms. If you disagree with any changes, please contact 92pk support to discuss your options, which include requesting account closure and withdrawal of any remaining balance before the update takes effect.
For any questions, requests or concerns related to this Privacy Policy or the way 92pk handles your personal data, please use the following contact details:
For matters related to responsible gaming — deposit limits, self-exclusion, cooling-off periods — please visit the 92pk Responsible Gaming page. For questions about account terms, bonus conditions and betting rules, see the Terms and Conditions.